Delivery & Payments


We can also accept payments using Paypal. All International payments can only be accepted through Paypal.

Wheelchair and Large Item Shipping

We charge £6.99 for delivery of wheelchairs and other heavy items and aim to deliver within 3 to 5 working days with tracking.

Small Items

Free Royal Mail Delivery. We aim to despatch within 2 working days.

We will aim to deliver the goods by the date quoted for delivery, but delivery times are not guaranteed. Dispatch and delivery times/dates are for general guidance only and we are not liable for late delivery of goods caused by circumstances beyond our control. If we are unable to dispatch within the stated time frame, we will notify you. You are responsible for making appropriate arrangements to receive the goods. If our couriers are unable to deliver through no fault of ours or theirs and the parcel is returned to their depot or to us, you will be responsible for the returns and re-shipping costs.

Unless agreed otherwise, if you do not receive goods ordered by you within 30 days of the date on which you ordered them and decide to cancel the order rather than re-arrange delivery, we will provide you with a full refund.